Privacy Policy

Last Updated: March 26, 2026

Techlume LLC ("we," "us," or "our") operates the website techlumellc.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our web design and development services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Information

When you fill out a contact form, request a quote, or otherwise interact with our services, we may collect personally identifiable information such as:

• Your name
• Email address
• Phone number
• Business name and website URL
• Any additional details you voluntarily provide in message fields

Payment Information

When you make a payment for our services, your payment is processed securely through Stripe, our third-party payment processor. We do not directly collect, store, or have access to your full credit card number, debit card number, or bank account details. Stripe may collect your payment card information, billing address, and other data necessary to process the transaction. Please refer to Stripe's Privacy Policy for details on how your payment information is handled.

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs and exit pages
• Pages viewed and time spent on those pages
• Date and time of your visit
• Device identifiers

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our website. For more details, see the "Cookies" section below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To deliver the web design, development, and related services you have requested, and to manage your project and account.
• Process Payments: To facilitate transactions and send you invoices, receipts, and payment confirmations through Stripe.
• Communicate: To respond to your inquiries, send project updates, and provide customer support.
• Improve Our Services: To analyze how our website is used so we can enhance user experience, improve site performance, and develop new features.
• Marketing: To send you promotional emails or newsletters about our services, if you have opted in. You can opt out at any time.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Payment Processing

All payment transactions are processed through Stripe, a PCI-compliant payment processor. When you submit payment information, it is transmitted directly to Stripe over an encrypted connection. We do not store your credit card details on our servers.

We may receive limited information from Stripe related to your transaction, such as the last four digits of your card, the card brand, the billing country, and the transaction status. This information is used solely for record-keeping, invoicing, and customer support purposes.

For details on how Stripe collects and processes your payment data, please review Stripe's Privacy Policy.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Stripe: To process payments as described above.
• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, email delivery services, analytics platforms), provided they agree to keep your information confidential.
• Legal Requirements: If required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We take the security of your personal information seriously and implement a variety of measures to protect it, including:

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology.
• Encryption at Rest: Sensitive data stored on our systems is encrypted using industry-standard encryption protocols.
• Secure Infrastructure: We use reputable hosting and cloud service providers that maintain robust physical and digital security measures.
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to implementing and maintaining appropriate safeguards.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Marketing: You may opt out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
• Data Portability: Where applicable, you may request a copy of your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. Cookies

Our website may use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly, such as session management and security features.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting information about pages visited, time spent on site, and other usage metrics.
• Functional Cookies: Allow the website to remember choices you make (such as preferred settings) and provide enhanced functionality.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of certain parts of our website.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit before providing any personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: